AEU offers unmatched services for our members and builds trust with their insurance brokers so that relationships remain strong from start to finish. As a leading specialist in USL&H, AEU partners with brokers to help solve their waterfront employer clients’ problems and stay ahead of the rest. Simply put, you can count on us to keep clients satisfied. Learn about our unique approach below and see why becoming an advocate for AEU is easy.
At AEU, members are awarded rates that accurately reflect individual performance. Our creative approach includes a loss-sensitive plan option that enables members to earn a rate based on their performance as opposed to being “stuck” at a guaranteed cost — something that’s extremely attractive to clients looking for competitive rates.
A slow, complicated claims process can be a pain point for both employers and brokers. Our claims team maintains caseloads half the size of other carriers’ and processes claims entirely in-house, allowing us to resolve claims quickly and cost-effectively.
Our online claims management system allows members direct access to the status of their claims — so that brokers don’t have to handle unnecessary back-and-forth.
We partner with members to help them control losses and ensure the success of their safety programs. Members receive the attention they need through our individualized loss control support and know exactly where they stand among peers thanks to our proprietary AEU Safety Benchmark. We value transparency and our members appreciate the open access to information.
Led by Jack Martone, the former Acting Director of the Division of Longshore and Harbor Workers’ Compensation and former Chief of Financial Management and Insurance with the U.S. Department of Labor, our advisory services team helps you make informed decisions. With more than three decades of experience with all aspects of the Longshore Act, Jack consults with both brokers and members to understand complex jurisdictional issues.
USL&H and MEL (maritime employers’ liability) continuing education classes are highly valued in our industry, and we're proud to help brokers obtain the continuing education credits they need. We are approved in several states to provide continuing education courses on these topics.